General questions
IPHub is an IP address lookup website and API that detects proxies, VPNs, Tor Exit Nodes, datacenter and other non-residential/non-business IP addresses, primarily to aid online fraud detection.
In addition to identifying potentially suspicious IP addresses we also provide supplementary data such as the geographic location (country) and associated Autonomous System Number (ASN), which may help identify the Internet Service Provider (ISP) or organization responsible for the IP address.
Our website allows you to test some features without registration. To enjoy the full experience (such as API access and higher query limits) you may need to register and select a plan according to your needs.
Yes, as we operate inside the European Union we are required to comply with the GDPR. Please check our terms of service and privacy policy for more information. If you have any questions or explicitly require a signable DPA (Data Processing Agreement) feel free to contact us. Please note our standard terms of service already have the necessary GDPR clauses, hence no additional DPA is required. This might be subject to change as we continue to enhance our GDPR documentation.
Billing questions
We use Paddle for subscription handling. They support most credit cards and PayPal, as well as some regional payment methods if available.
Send us a message if you would like to use another payment method, we will see what we can do.
Your API key will be emailed to your inbox automatically upon payment. If it does not appear in your inbox, please check your spam folder and other email categories before contacting our support team.
If you are subscribing to a free plan, please note that you need to register, verify your e-mail address and only then claim the free API key.
Yes, you can cancel your subscription renewal anytime. Please note this doesn't automatically entitle you a refund for any unused days. For more information please consult our terms of service.
Once you complete a purchase you receive an e-mail with your API key. However, this doesn't automatically register you an account on our website. Please register using the same e-mail address you used to purchase the subscription in order to view it.
API questions
The API platform is hosted on two different locations in parallel. If the primary one fails DNS-based failover kicks in. Downtime should not exceed 5 minutes. Make sure your app doesn't crash if the API fails. We also have DDoS protection to reduce the probability of downtime in case of malicious attacks.
Unfortunately, at the moment we are not providing any official plug-ins.
Yes, caching prevents you from performing duplicate requests in a given timeframe. However, you should be aware data can quickly become stale, and therefore you should only cache up to 24 hours. Critical applications (such as finance-related) are recommended to cache for much less, as low as 10 seconds if necessary.
We may apply certain rate and connection limits to our API service in order to maintain service quality and defend against (D)DoS attacks, however, these are orders of magnitude above of average usage.
Currently, we have a hard limit of 1,000 req/s. If you're making high-volume requests, ensure your application uses connection pooling. See our API Usage Quota guide for more details.